Frequently Asked Questions
Everything you need to know about your next luxury jewelry purchase.
Do you provide appraisals or certificates for diamonds?
Yes, all our high-end diamond pieces and loose stones come with a professional appraisal or a GIA/IGI certification to guarantee quality and value.
What is your shipping policy for high-value items?
BOS Jewelers Inc offers fully insured, signature-required shipping via FedEx or UPS to ensure your precious items arrive safely and securely.
Can I customize a piece of jewelry?
Absolutely. We specialize in custom designs. You can work with our master jewelers to create a unique engagement ring or personalized piece from scratch.
What is your return and exchange policy?
We offer a 30-day return policy for most jewelry in its original, unworn condition. Please note that custom-made or engraved items are final sale.
Do you offer jewelry repair and cleaning services?
Yes, we provide professional cleaning, prong tightening, and repair services to keep your jewelry looking as brilliant as the day you bought it.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you invest in the jewelry of your dreams.